Benefits open enrollment · for HR and benefits teams
Open enrollment, handled.Upload your plan documents. OneBenefits writes, personalizes and sends every open enrollment email, text and answer, then shows you who enrolled.
- 6 wks outAnnounceEmail
- 4 wks outExplain what changedEmail + guide
- 2 wks outRemindSMS
- OE weekLast call + answersSMS + chat
- AfterConfirm and follow upEmail
What employees get
Three open enrollment messages, written for you.
Each one comes from your plan documents and goes out only after your team approves it.
Benefits Team · to all employees · personalized by plan
Open enrollment is 6 weeks away: what’s new for you
Hi Sam, open enrollment starts in 6 weeks. Three things to look at before then:
- What changed in your 2027 medical plan
- Who is covered on your plan
- Your HSA contribution for next year
Hi Sam, open enrollment closes Friday. Reply YES and we’ll send your 2-minute open enrollment checklist.
YES
Great. Confirm your plan, add dependents, set your HSA. Tap here to finish →
Is my spouse covered under the PPO plan?
Yes. Your PPO plan covers spouses and dependents. You can add your spouse during open enrollment or within 30 days of a qualifying life event.Source: 2027 Medical Plan Guide
Built for the hard parts
Where open enrollment usually goes wrong.
The same four problems show up every year. Each one has a fix built in.
Employees in a changed or retired plan get their own message about what changed and what to pick.
Reminders build toward the deadline, and follow-ups focus on the groups that still need to act.
The benefits chatbot answers from your plan guide, with the source, day and night.
Short talking points for managers, so team leads repeat the same dates and steps.
How it works
Your whole open enrollment calendar, in three steps.
- UploadAdd your plan documents and enrollment dates.
- ReviewGet a drafted calendar of emails, texts and guides, segmented by plan and group.
- Approve and trackApprove each message, then see who opened, clicked and enrolled.
Trust
Accurate, on-brand and private by design.
- Written from your documents
Every message comes from your approved plan materials.
- You approve every message
Nothing reaches an employee without sign-off.
- Private by design
Employee data is never shared with public AI models.
- SOC 2 Type II in progress
Independent audit of our security controls underway.
FAQ
Open enrollment questions.
Want the full playbook, with a week-by-week open enrollment timeline? Read the open enrollment communication guide.
Book a callWhen should open enrollment communication start?
Plan it 8 to 10 weeks out and announce about 6 weeks before benefits enrollment opens. OneBenefits builds that calendar for you: announcement, education, reminders, a last call and a confirmation after enrollment closes.
How many open enrollment reminders should we send?
Plan several, spaced across the enrollment window, with more in the final week. OneBenefits schedules them for you and can target follow-ups to the groups that still need to act, by email or text.
Can OneBenefits send open enrollment text messages?
Yes. Campaigns go out by email, SMS or Slack, and each employee gets the channel they prefer. Texts work well for short, deadline-driven open enrollment reminders.
Can employees ask questions during open enrollment?
Yes. An AI benefits chatbot answers from your own plan documents and shows the source, so HR is not answering the same questions all week.
How fast can we set it up for this open enrollment?
Most teams are set up in under 10 minutes for core features. Upload your plan documents and enrollment dates, review the drafted calendar and approve the first messages.
How much does it cost?
Plans start at $299 a month based on employee count, with a 14-day free trial and no credit card required. Larger organizations get a custom plan.
Get this year’s open enrollment off your plate.
Every announcement, reminder and answer, written from your plan documents and sent on schedule.